Important Information Regarding OCTFCU Merger

Welcome, Former OCTFCU Members!

SchoolsFirst FCU extends a warm welcome to all former Orange County Teachers Federal Credit Union (OCTFCU) members. We are excited to have you join our credit union family and are committed to making your transition as smooth and straightforward as possible. This page is designed to provide you with all the essential information you need to understand the changes and benefits that come with being a SchoolsFirst FCU member.

Our goal is to ensure you continue to receive the exceptional service and financial products you expect. We understand that mergers can bring questions, and we've worked diligently to anticipate your needs and provide clear answers. You'll find details here about your accounts, how to access our services, and what to expect in the coming weeks and months.

We have a long history of serving the educational community, and we are dedicated to upholding the trust you placed in OCTFCU. Your financial well-being remains our top priority, and we look forward to serving you with the same commitment to excellence that has defined both our institutions.

What's Changing (and What's Not) with SchoolsFirst FCU

As a former OCTFCU member, you'll find that many aspects of your financial relationship remain familiar, while others have been updated to align with SchoolsFirst FCU's offerings. Your account numbers have changed, and you will receive new debit and credit cards. Direct deposits and automatic payments linked to your old OCTFCU accounts were generally transferred, but it's always wise to verify these with your payors and billers.

Your shares are still federally insured by the NCUA up to at least $250,000, just as they were with OCTFCU. This protection remains unchanged and is a cornerstone of credit union safety.

On the other hand, many aspects remain consistent. You will continue to experience the same member-focused service you've always known, now backed by the extensive resources of SchoolsFirst FCU. All former OCTFCU branch locations are now SchoolsFirst FCU branches, staffed by many of the same friendly faces you're used to seeing. Your loan terms and rates will also remain as originally agreed upon, unless you choose to refinance with our current offerings.

Frequently Asked Questions for SchoolsFirst FCU

We've compiled answers to common questions former OCTFCU members have asked about their transition to SchoolsFirst FCU.

• Will my direct deposits continue to go into my SchoolsFirst FCU account? Yes, generally all direct deposits were automatically transferred. However, we recommend confirming with your employer or benefit provider that they have updated their records with your new SchoolsFirst FCU account number.
• What happened to my old OCTFCU checks? Can I still use them with SchoolsFirst FCU? No, your old OCTFCU checks are no longer valid. You will need to order new checks through SchoolsFirst FCU. You can do this via online banking or by visiting a branch.
• How do I access my statements from my former OCTFCU accounts through SchoolsFirst FCU? Your past OCTFCU statements should be available within your new SchoolsFirst FCU online banking platform. If you have any difficulty finding them, please contact Member Service.
• Will my loan rates and terms change with SchoolsFirst FCU? No, the rates and terms of your existing OCTFCU loans remain as originally agreed upon. You will continue to make payments according to your original schedule.
• Is my money still insured with SchoolsFirst FCU? Yes, your deposits are federally insured by the National Credit Union Administration (NCUA) up to at least $250,000, providing the same level of protection you had with OCTFCU.

Questions about OCTFCU Info